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Privacy Policy

Privacy Policy for Realty AI

Effective Date: November 17, 2024
Last Updated: November 17, 2024

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Realty AI (“we,” “our,” or “us”), a brand operated by 4 Sigma Solutions Inc., respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and disclose your information when:

  • You interact with our chatbot on a realtor’s website.

  • You purchase or use Realty AI services as a realtor or business.

 

By using Realty AI’s chatbot or purchasing our services, you agree to the collection and use of information as described in this Privacy Policy.

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1. Definitions

Company: Refers to 4 Sigma Solutions Inc., operating under the brand name Realty AI.

Personal Data: Information that can identify an individual, such as name, email address, phone number, or property preferences.

Cookies: Small files stored on your device to enhance website functionality, track user activity, and support analytics.

Service Providers: Third-party entities that process data on behalf of Realty AI to facilitate services, such as hosting, analytics, and technical support.

Usage Data: Automatically collected information, such as IP address, browser type, interaction timestamps, and other diagnostic data.

Device: Any device capable of accessing Realty AI’s services, including smartphones, tablets, and computers.

2. Information We Collect

We collect the following data to provide and improve our services:

a. Personal Data:

  • For Chatbot Users: Name, email address, phone number, and property preferences shared during chatbot interactions.

  • For Realtors/Businesses: Contact details, payment information, and business data for onboarding and service delivery.

b. Usage Data:

  • Automatically collected data, including IP address, device type, browser type, pages visited, and interaction timestamps.

c. Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to collect website usage information and improve user experiences.

3. Use of Your Personal Data

Your data is used to:

  • Respond to your inquiries and provide relevant information via the chatbot.

  • Facilitate scheduling and bookings between users and realtors.

  • Notify realtors about prospective leads generated by the chatbot.

  • Onboard and manage realtor accounts, including billing and technical support.

  • Improve Realty AI’s chatbot performance and analytics.

  • Comply with legal and regulatory obligations.

4. Data Sharing

We may share your data as follows:

  • With Realtors/Agents: To address inquiries, share preferences, and facilitate communication with chatbot users.

  • With Service Providers: For hosting, analytics, or improving service delivery.

  • For Business Transactions: In case of a merger, acquisition, or asset sale, your data may be transferred to ensure continuity of services.

  • With Your Consent: For any other purpose explicitly approved by you.

Realty AI does not sell your data.

5. Agreement to the Privacy Policy

By interacting with Realty AI’s chatbot or purchasing our services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, you must discontinue using the chatbot or our services.

6. Retention of Your Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Usage Data may be retained for shorter periods unless needed for security or operational improvements.

7. International Data Transfers

Your data may be transferred and stored outside of your jurisdiction. Realty AI ensures that such transfers comply with applicable data protection laws and use adequate safeguards to protect your information.

8. Security of Your Data

We implement industry-standard security measures to protect your data. However, no system is completely secure. Users and realtors are encouraged to safeguard their devices and account information.

9. Cookies and Tracking

We use cookies to:

  • Enhance functionality and user experience.

  • Track website activity and support analytics.

  • Provide tailored marketing and content.

Your Choices:
You can manage cookies through browser settings. However, disabling cookies may limit the functionality of our website.

10. Children’s Privacy

Realty AI is not directed at individuals under the age of 18. We do not knowingly collect data from children. If we learn that data has been collected from a minor, it will be promptly deleted.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated through updates on our website or via email where appropriate.

Last Update: November 17, 2024

12. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:
Email: admin@realty-ai.ca
 

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